Objective

The health of the population of Kosovo has improved, with strengthened healthcare providers and managers able to meet the needs of the patients (especially vulnerable groups), who are more aware of their rights and needs.

• Outcome 1

  Primary health care providers in project municipalities deliver quality services that respond better to communities’ needs, including those of vulnerable groups.

• Outcome 2

  Health managers in project municipalities improve their performance in guiding service delivery towards continuous quality improvement that responds to communities’ needs.

• Outcome 3

  Health awareness and care seeking behavior of the population in project municipalities improves (in particular of vulnerable groups) and communities are empowered to demand the right to quality services and better access to care.