Information meetings were held in 5 MFMCs (Fushe Kosova, Gjakova, Mitrovica, Vushtrri, Malisheva) with MFMC staff about process of service package implementation in facility level. All implementation tools (WHO PEN Protocols, WHO Risk Charts, Passports, Registers for Diabetes and Hypertension) were delivered prior to starting the implementation. Also, in these meetings the MFMC staff was informed about the process of referring the patients to Health Resource Center for health education.
