• Activities

Our latest activities

    April

  • IMG_2420

    Launch of Service Packages for Diabetes and Hypertension

    On Thursday, 19th April 2018, Mr. Xhafer Tahiri, Mayor of Vushtrri Municipality, hosted the launch of the Primary Health Care (PHC) Service ...

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  • banner-aqh

    AQH Project new offices

    The AQH project is located in the new offices since April 1, 2018 at the address: Tirana str. Prime Residence, C 4/3 Entrance D, Floor 6, Flats no. 16, 17 & 18, 10000 ...

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  • March

  • IMG_2287

    Launch of health education campaign on risk factors for diabetes and hypertension

    On Friday, 16 March 2018 was the launch of a 6-week health education campaign to inform the public about the ...

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  • AQH

    Delivery of primary health care equipment will improve the quality of patient care

    On Tuesday 13th March 2018 Mr Imri Ahmeti, Mayor of Lipjan Municipality, received the final installment of basic ...

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  • February

  • Strategy_Thumbnail

    Switzerland launches its Cooperation Strategy Kosovo 2017-2020

    On the occasion of the visit to Kosovo of the Deputy State Secretary of the Federal Department of Foreign Affairs, Krystyna Marty Lang, ...

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  • December

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    Meeting with stakeholders for service packages

    In December 2017, a meeting with stakeholders was organized to update them on the implementation of the service packages. During the meeting, the AQH ...

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    Distribution of PHC Equipment

    For the last few weeks, we have been delivering basic PHC equipment for 81 facilities in all 12 project municipalities and on the 6th December 2017 we handed over the ...

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  • November

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    Providing basic PHC equipment for 81 MFMCs and FMCs

    Since the beginning of this year AQH has been working on the procurement of basic PHC equipment for all 81 facilities supported by the project. The ...

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  • IMG_1469

    Second Workshop on Integrated Care

    On November 2017, Dr. Viktoria Stein held the second workshop with the WG members and key stakeholders to present the draft integrated diabetes care model and receive ...

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  • 20171115_113349

    Opening ceremony of Family Medicine Center (FMC) in Vushtrri

    The Municipality of Vushtrri with the support from other donors and health authorities in Vushtrri have constructed a new FMC in the ...

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  • Albania-Burrel 7 Nov do17 (002)

    Joint Peer Review activity with Health for All (HAP Project) in Albania

    During 5-8 November 2017, AQH project organized a joined activity with HAP Project in Albania to improve the quality management ...

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  • October

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    Developing a Community Score Card for Lipjan Municipality

    On 5th October 2017 Paula Valentine, an international expert from Save the Children, facilitated a one-day workshop at the Hotel International ...

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  • Photo 1

    Second Regional Conference on Health Education and Health Promotion – Health Promotion and Education: Best Practices

    The conference, hosted by the National Institute of Public Health (NIPH) in ...

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  • 01

    Quality Management coaching sessions in 2 project Municipalities

    As a part of the implementation of quality management tools, AQH organized two training sessions in March and May 2017 for managers of ...

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  • IMG_6717

    Functionalization of Health Resource Centers in 12 MFMCs

    Directors of 12 MFMCs along with AQH project have identified the locations for functionalizing the Health Resource Centers (HRCs) in 12 MFMCs of ...

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  • September

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    Review of Complaints Management

    One under-pinning principle of the project approach is that enhanced citizen-state interactions can lead to public service improvement. Across its different ...

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    Supportive Supervision Model in 5 Municipalities

    As a part of quality improvement activity, AQH supported the development of the Supportive Supervision model in participation with Quality Coordinators ...

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    Support of the 5th International Conference on Family Medicine in Kosovo

    AQH project supported Center for Development of Family Medicine (CDFM) for 5th International Family Medicine Conference during ...

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  • image-0-02-05-c9b366b490e602364cb435dff4db220a8a84bf4c5b67eff30a98a4bf14b22a04-V (3)

    Finalization of 1st round of Quality Improvement Projects (QIPs)

    In September 2017, first round of Quality Improvement Projects (QIPs) was completed. Finalization of these projects was longer than ...

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  • IMG_1086

    Action Plans on Service Packages

    Since we completed the Rapid Assessment in June 2017 the MFMC directors from 4 service package municipalities have been working with AQH project to review the findings ...

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    Second Round of Management Training

    Following evaluation of the first round of Management Training, the second round of the training is being delivered for the 55 second level managers (28 female and ...

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  • Photo 1

    Developing an Integrated Care Model for Fushe Kosova

    AQH project is working on piloting an Integrated Care intervention in the Municipality of Fushe Kosova. The working group (WG) at municipal level is ...

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  • IMG_5913

    Refurbishment of Family Medicine Training Centers

    As a continuous support for Center for Development of Family Medicine (CDFM), AQH is conducting minor rehabilitation, including provision of training ...

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    Finalization of clinical audits

    Between June and September 2017, AQH contracted two local experts to mentor Quality Coordinators from 12 project municipalities in implementing Clinical Audit on the use ...

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  • July

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    Service Package Working Group

    As part of our ongoing work on the implementation of Service Packages, a Working Group has been established to oversee the different components of work. This Working Group ...

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  • Untitled-1

    Inauguration of the pediatric services in MFMC Lipjan

    Local media from the Municipality of Lipjan published the inauguration of the pediatric services within the MFMC of Lipjan as part of Quality ...

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  • IMG_0993

    Meeting with Diabetes Association of Kosova

    Because the project has a particular interest in improving the quality of diabetes care, the AQH team met with the Board of Diabetes Association on 7 July ...

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    Integrated Care Round Table

    Following from the AQH International Conference ‘Moving Towards Integrated Care in Kosovo’ held during February 2016, a round table was organized with the main ...

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  • June

  • 1 AQH presentation at the 22nd WONCA Europe Conference in Prague, Czech Republic

    AQH presentation at the 22nd WONCA Europe Conference in Prague, Czech Republic

    The 22nd WONCA Europe Conference entitled ‘Growing together in Diversity’ was held from June 28- July 1, 2017 in ...

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  • Certification of training participants

    Certification of training participants

    As part of continuous trainings for capacity building organized by AQH project, all training participants receive Certificates of attendance. So far, all training ...

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  • 1

    Educational sessions with community for Immunization

    Considering that AQH project aims to increase the use of primary health services by all Kosovo citizens including socially vulnerable populations, a ...

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  • 03

    Clinical Audit Workshop

    As part of Outcome 2 activities for continuous quality improvement, a clinical audit workshop was held for Quality Coordinators from 12 project Municipalities. The workshop was ...

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  • 1

    Participatory Evaluation of Outcome 2 Activities

    A participatory workshop to evaluate Outcome 2 activities that have taken place so far was held with Directors of DHSW, Directors of MFMC from 12 ...

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    AQH support for development of Clinical Practice Guidelines (CPGs)

    During the year the project has continued to support the National Committee for Clinical Practice Guidelines (NCCPG) and the working ...

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    Training on ‘Communication and Counselling’

    During June 2017, a national consultant- Dr. Yllzim Dyla who is a Master Trainer for Family Medicine, continued to provide training sessions on ...

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  • Photo 1

    Training on Infection Prevention and Control Measures

    The project’s Quality of Care study showed that infection prevention and control measures needed to be strengthened and in response to this, AQH ...

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    Meeting with Trainer of Trainers (ToTs) for Management Training

    Upon finishing of the first cycle of Management Training where senior managers and ToTs from 12 project Municipalities were trained, AQH ...

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  • May

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    Integrating Health Education/Health Promotion (HE/HP) as part of the Service Packages

    An international expert, Paula Valentine from Save the Children UK, has continued to work with AQH to develop a ...

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    Rapid Assessment for implementation of Service Packages

    During May-June 2017, a Rapid Assessment of the capacities of service package facilities was conducted by 2 national consultants. This assessment ...

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    Training on Service Packages

    During May-June 2017, Dr Elmir Tarani, Master Trainer for PHC, continued to deliver further rounds of training on ‘Introduction to Service Packages’ for staff in the ...

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    Participatory workshop for Service Packages

    As part of project activity to support the implementation of service packages in 4 pilot Municipalities (Gjakova, Mitrovica, Vushtrri and Malisheve) a ...

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  • Support to PRAK

    Support to PRAK

    Since the start of the project AQH has been working closely with PRAK Patient Rights Association of Kosovo (PRAK) as they have an important role in advocating for a stronger ‘Patients ...

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  • 1. Provision of basic equipment to implement HEHP activities

    Provision of basic equipment to implement HE/HP activities

    AQH is working closely with 3 NGOs who are conducting health education and health promotion activities in our municipalities including ...

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  • AFTER_Minor infrastructure rehabilitation in MFMC in Obiliq

    Quality Improvement Projects (QIPs)

    The project is continuing to work with our municipalities to look at ways of improving quality. Following the training on different aspects of Quality Management ...

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  • Quality Management Training_10-12 May

    Training on Quality Management

    A 3-day training on Introduction to Quality Management which is Module 6 of the Management Training was conducted by an international expert Mr. Calin Nicolae ...

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  • 1. Training of PHC providers on Gender awareness and Social Inclusion

    Training of PHC providers on Gender awareness and Social Inclusion

    On 15th May 2017, Master Trainer for PHC Dr. Fevzi Sylejmani conducted a training on Gender awareness and Social Inclusion. This ...

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  • 1. AQH participation at 5th International Public Health Conference, Albania, 2017

    AQH participation at 5th International Public Health Conference, Albania, 2017

    The 5th International Public Health Conference -“Behavioral determinants of health and disease in countries of the ...

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  • 1. AQH presentation at the 17th International Conference on Integrated Care in Dublin, Ireland

    AQH presentation at the 17th International Conference on Integrated Care in Dublin, Ireland

    Following the International Integrated Care conference in Prishtina organised by AQH in February 2017, Debra ...

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  • April

  • 2. Managment Partnership Leadership training

    Training on Management, Leadership Partnership in PHC

    AQH Team Leader, Debra Stevenson conducted a 2-day training on ‘Management, Leadership and Partnership in PHC’ to Directors of MFMC, DHSW and ...

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  • 1. Study visit on Complaint Mechanisms in Ankara, Turkey

    Study visit on Complaint Mechanisms in Ankara, Turkey

    At the request of the Ministry of Health the AQH project supported a group of 8 participants to attend a study visit on Complaint Mechanisms from ...

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  • Update meetings with Mayors from project municipalities1

    Update meetings with Mayors from project municipalities

    In April 2017 the AQH Team Leader and Deputy Team Leader undertook a series of individual meetings with the Mayors/Deputy Mayors from the ...

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  • March

  • Development of HE_HP standards_2-3 march

    Development of Health Education/Health Promotion Standards

    In March 2017 Paula Valentine, an international expert from Save the Children UK, worked with NIPH to design a participatory workshop to ...

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  • February

  • ToT training on Gender awareness and Social Inclusion

    ToT training on Gender Awareness and Social Inclusion

    Dr Leah Bohle from Swiss TPH provided a further training session for those people who are identified as potential trainers for the Gender Awareness ...

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  • Integrated care conf_15 Feb 2017

    International Conference: ‘Moving Towards Integrated Care in Kosovo’

    The international conference on 15th of February introduced participants to the concept of integrated care as a mechanism for ...

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  • Workshop with Expert Panel Moving Towards Integrated Care in Kosovo

    Workshop with Expert Panel: ‘Moving Towards Integrated Care in Kosovo’

    The Agenda for the workshop on the 16th of February was designed so that a number of key stakeholders from amongst the ...

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  • Training on Continuous Quality Improvement

    Training on Continuous Quality Improvement – External and Internal Mechanisms

    As one part of our training programme on Quality Management, Dr Manfred Zahorka from Swiss TPH provided a short training ...

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  • Service package training

    Training on Service Packages

    During February and March 2017 Dr Elmir Tarani, Master Trainer for PHC, provided a number of training sessions on the ‘Principles of Service Packages’ to introduce the ...

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  • Module 1_Management Training Programme

    Module 1 Management Training Programme – Finance Management

    Patrick Hanlon from Swiss TPH conducted the first module of the AQH Management Training Programme in February 2017. The 2-day training, ...

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  • International Procurement of Basic PHC Equipment

    International Procurement of Basic PHC Equipment

    To improve the quality of PHC services the AQH is providing basic PHC equipment for all MFMCs and FMCs in the 12 project municipalities. In previous ...

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  • January

  • How-to-plan-successfully_1

    How to Plan Successfully: Priority Setting, Resource Allocation and Strategic Project Planning

    In order to strengthen planning capacities of the DHSW and MFMC directors, a 7-day training course “How ...

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  • December

  • December 2016_1

    Capacity building for Patients Right’s Association of Kosovo (PRAK)

    During December 2016, AQH provided 3 training sessions for PRAK in line with their capacity building plan. The training module on ...

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  • Introduction to Service Packages

    Introduction to Service Packages

    On December 12th PIU invited senior managers from selected Municipalities to a presentation on service packages. Senior managers from the 4 Municipalities where the ...

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  • Untitled-1

    Collaboration with Health for All Project Albania

    PIU staff undertook a short two-day visit to Tirana in order to collaborate with our colleagues on the SDC-funded Health for All Project (HAP) in ...

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  • 1 AQH support to the National Committee for Clinical Practice Guidelines

    AQH support to the National Committee for Clinical Practice Guidelines (NCCPG)

    At the request of the NCCPG chairman, AQH supported a three-day training programme on the methodology of drafting ...

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    Medical Records Working Group

    Following a request from MoH, AQH supported the WG responsible for revising medical records. The meeting took place on 6th of December at CDFM with a total of 15 WG ...

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  • November

  • Patients Rights Division_MoH

    Patient’s Right Division MoH- Round Table Meetings

    In order to promote the Ministry of Health patient’s complaints telephone hotline, AQH agreed to support the Patient’s Rights Division to ...

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  • Communication and Counseling

    Communication and Counseling training

    The project’s Quality of Care study included an assessment of communication and counseling skills used during clinical consultations and recommended that this is ...

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  • Gender-awareness-and-social-inclusion-1

    Gender Awareness and Social Inclusion training

    Considering that one of the components of AQH project is to deliver quality services that respond to communities’ needs, including those of vulnerable ...

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  • Untitled-1

    Evaluation of Quality Improvement Projects (QIPs)

    The QIPs proposals developed by the Municipalities were evaluated during a series of field visits that took place between the 14th and the 26th of ...

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  • October

  • October 2016

    Capacity building for Patients Right’s Association of Kosovo (PRAK)

    During 27-29 October 2016, AQH project organized a 3-day training on Project Cycle Management (PCM) for PRAK delivered by Dr. ...

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  • July

  • Photo 2_QIPs training

    Designing Quality Improvement projects

    Dr. Manfred Zahorka from Swiss TPH provided a 2-day training to help PHC managers design Quality Improvement Projects (QIPs) for implementation in their ...

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