Our latest activities
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Newsletter No 2, AQH Response to COVID-19 Outbreak
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Newsletter – AQH Response to COVID-19 Outbreak’
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COVID-19 Parenting
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Reduce your risk of coronavirus infection
Frequently clean hands by using alcohol-based hand rub or soap and water When coughing and sneezing cover mouth and nose with flexed elbow or tissue – ...
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Switzerland continues to support Health in Kosovo
Minister of Health Arben Vitia friendly welcomed our Switzerland Ambassador Jean-Hubert Lebet for a fruitful exchange. Both were pleased about the very ...
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Meeting with Mayor of Gracanica on future cooperation
Gracanica is one of the Municipalities that will be supported by our project on the next four years to improve the quality of health ...
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Findings from Clinical Audits and Peer Reviews
For four years AQH has supported 12 municipalities of Kosova on improving the quality of health services. During the last workshop for 2019, Main ...
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Renovating Family Medicine Center in Kijeve
This is the current condition of the Family Medicine Center in village of Kijeve. But, by the end of September, this Center will have a different ...
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Physical activity in the prevention of the most frequent chronic diseases
Regular and adequate levels of physical activity in adults: reduce the risk of hypertension, coronary heart disease, ...
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Swiss TPH and AQH reach the mark of 1,000 participants for the Cohort Study
From March, 2019, The Kosovo Non-Communicable Disease Cohort study (KOSCO) has been recruiting participants who will be ...
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A cohort study on common non-communicable diseases
The MFMC in Obiliq was the first of twelve municipalities to have completed participant recruitment for the Kosovo Non-Communicable Disease Cohort ...
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Diabetes prevention/tips for taking control
Changing your lifestyle could be a big step toward diabetes prevention — and it's not too late to start. It's especially important to make diabetes ...
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The Human side of Medicine- the topic of WONCA’s conference 2019
AQH Project team and project partners were among 1877 health professionals that participated in WONCA Europe conference ...
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The effect of Individualized care plans for patients with diabetes type 2
Medical staff and social workers have developed a care plan for each patient with Diabetes type 2, aged 65 years and older in ...
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The Importance of Being Active Your Way
Physical activity or regular exercise can improve your quality of life and reduce the risk of developing several diseases like type 2 diabetes, cardiovascular ...
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Drenas drafted their Strategical Plan for the next 5 years
Municipality of Drenas presented today the draft of Strategical Plan of Primary Health Care for their municipality. AQH together with the ...
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AQH Integrated Care model was presented in the EHMA annual conference
Delegation from Kosovo presented AQH and Integrated Care model in the European Health Management Association annual ...
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World No Tobacco Day 2019
The focus of World No Tobacco Day 2019 is on "tobacco and lung health." The campaign will increase awareness on: the negative impact that tobacco has on people’s lung ...
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It’s World No Tobacco Day!🚭
It's World No Tobacco Day!🚭 Smoking tobacco has serious impacts: 🚫on your health 🚫the environment 🚫and also those ...
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Directors and Senior Managers Training
70 managers from 12 municipalities of Kosovo have commenced fourth round of Management Training's leaded by local mentors. During this training, managers will ...
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Stakeholder Meeting on planning 2nd phase of AQH Project
Representatives of AQH Project and Swiss Agency for Development and Cooperation held a meeting with Heads of Health Institutions, and project ...
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Better health care services for residents of Obiliq
Main Family Medicine Center health staff are motivated to do their valuable job for their patients in these decent spaces. This investment carried ...
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Exercises to keep your heart healthy
4th Day of Heart Failure Awareness Day, organized by Kosovo Society of Cardiology and supported by AQH was dedicated to Climbing in Via Ferrata, Rugova, ...
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Heart failure awareness week organized by Kosovo Society of Cardiology
Heart Failure Awareness Week started with the visit at Elderly Care House in Pristina. Cardiologists on a warm conversation ...
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The first cohort study for chronic diseases in Kosovo
AQH project is supporting the implementation of a cohort study in Kosovo – the first of its kind in the country. Led by the Swiss Tropical and ...
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Newly renovated spaces in Main Family Medicine Center in Lipjan
Today marked the inauguration of the Quality Improvement Project for Main Family Medicine Center in Lipjan municipality. This ...
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Infection prevention and control, and patient safety
No-one should get sick while seeking or receiving care. Health care-associated infections, or infections acquired in health-care are a serious ...
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Motivational Counselling in health education
Through motivational counselling people feel more encouraged to change the attitude that is preventing them from making healthier choices…whether the ...
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Evaluating and implementing models of integrated people-centred services
AQH representative, Motivational Counselling nurse from Fushe Kosova, the Coordinator from Center for Continuing Nursing ...
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An Action Plan for 22 municipalities in Kosovo
AQH supported representatives of Health Departments in 22 municipalities in Kosovo to develop an Action Plan for orienting future investments in the ...
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Newly renovated Family Medicine Center in Lumadh
On our first visit there, we have found Family Medicine Center in Lumadh in this condition. For a long time residents of Lumadh and Stanoc didn't had ...
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Training on effective Monitoring and Evaluation for Health managers
Directors of Directorate of Health and Main Family Medicine Centers in Kosovo municipalities attended the 'Monitoring and Evaluation' ...
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A functional Family Medicine Center for residents of Bair
The Mayor of Mitrovica Agim Bahtiri, accompanied by the Director of Health, Erseka Hasanaj Barani, hosted the meeting with Dr. Qamile Ramadani, ...
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38 Municipalities of Kosovo have received the “Quality of Care Study”
Mayors of 38 Municipalities in Kosovo have received today the “Quality of Care Study” that addresses quality of ...
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Do you know your rights as a patient?
This campaign carried out by Patients Right Association in Kosovo and Ministry of Health is supported by AQH Project and informs you of your rights as a patient ...
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Health Education Standards Training
Did it ever happen to you that you gave a leaflet to a family member or a patient to explain the importance of the health care? Were they clear enough, with full ...
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Introduction to Quality Management principles and models
Directors of Directorate of Health and Directors of Main Family Medicine Centers attended a six day training leaded by Dr. Manfred Zahorka, ...
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Fushe Kosova residents address the main health problems on this Municipality
Which are the main health issues that concerns you? How do you think is the right way to improve them? These were some ...
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Doctors and patients discuss patient rights on health care
Patients Right Association in Kosovo organized round tables with Main Family Medicine Centers management, community leaders, patients, and ...
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Marking World Diabetes Day
On World Diabetes Day, National Diabetes Association in Kosovo with the support of AQH Project gathered hundreds of citizens on Municipality of Peja, to measure the blood ...
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Management and Leadership Training
What makes a good manager? As managers, are we the only people that should make decisions? How can we create a good environment for our employees? And, how can we ...
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Zaim Thaqi’s impression on Leadership and Management Training
“In the future, when we will have to make important decisions for the Institution that we lead, I will definitely elaborate them in ...
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Central Evaluation Meeting on Service Package Implementation
A central evaluation meeting with main stakeholders from service package Municipalities was held to present the findings from the first ...
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How can you be a successful activist, and is Active Citizenship the fastest way of ‘highlighting’ patient rights?
As the voice of the patients, the mission of activists for Patient Rights is to ...
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Fetije Pirci experience on Mitrovica’s Health Resource Center
“The door is always open, I come here everyday at the Health Resource Center, and the door wasn’t closed, not even once”, says ...
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Integrated care for Haxhi Ibrahimi and patients 65 years and older
For the last ten years he comes at hospital everyday, but from now on Haxhi Ibrahimi won’t make the same road again. This is why, ...
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Information meetings in Service Package Municipalities
Information meetings were held in 5 MFMCs (Fushe Kosova, Gjakova, Mitrovica, Vushtrri, Malisheva) with MFMC staff about process of service package ...
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Launching of Integrated Care in Fushe Kosova
On Tuesday, 9th October 2019, Mr. Burim Berisha, Mayor of Fushe Kosova Municipality, is hosting the launch of the Integrated Care Pilot in Main Family ...
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Workshop on WHO PEN Protocols
Implementation of Service Packages is based on the World Health Organization (WHO) ‘Packages of Essential Non-Communicable Disease (PEN) Protocols’. Doctors working in ...
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Reasons and Benefits to quit smoking
If you are a smoker and have been diagnosed with diabetes or hypertension, giving up the habit is one of the most positive things you can do to both improve ...
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Coaching visits for M&E in 5 service package Municipalities
Two local consultants are contracted to conduct periodic monitoring and coaching visits in 5 Main Family Medicine Centres (MFMCs) and ...
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Workshop with international expert on development of Individual Care Plans for Integrated Care
As an on-going activity for integrated care, AQH project organized a workshop with an international expert ...
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Workshop with WG and international expert for Geriatric Assessment
Workshop with international expert and core WG on Geriatric Assessment (GA) for integrated care was held. During this workshop the ...
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Training on Non-Invasive Glucometer
Considering that the ‘Non-invasive Glucometer’ was a new equipment in the MFMC, the healthcare staff (nurses and lab technicians) needed additional training on ...
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Evaluation meetings in Main Family Medicine Centers for Service package implementation
AQH project together with Main Family Medicine Centers staff from four service package Municipalities (Vushtrri, ...
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Strengthening Primary Health Care in Kosovo
To evaluate the quality of services of Primary Health Care (PHC) in all Kosovo municipalities, SDC will support Ministry of Health in conducting a thorough ...
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Training on Monitoring and Evaluation (M&E)
A three day training session on principles of Monitoring and Evaluation (M&E) was delivered by a local expert on management of healthcare data. The ...
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Health NGO Networking Event
Accessible Quality Healthcare (AQH) project in cooperation with KOSANA Project brought together Health NGO’s supported by the Swiss Agency for Development and Cooperation ...
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Training on Geriatric Assessment for integrated care
Training with the international expert on implementation of Geriatric Assessment tool was delivered to doctors, nurses and social workers. ...
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Monitoring visits in Service Package Municipalities
AQH project conducted monitoring and supportive supervision visits during Phase 1 implementation of service packages in 4 MFMCs to oversee the ...
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Launch of Service Packages for Diabetes and Hypertension
On Thursday, 19th April 2018, Mr. Xhafer Tahiri, Mayor of Vushtrri Municipality, hosted the launch of the Primary Health Care (PHC) Service ...
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Training of Trainers (ToT) on Motivational Counselling
As part of Service Packages for Diabetes and Hypertension, family medicine nurses that are working in Health Resource Centers (HRCs) and trainers ...
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AQH Project new offices
The AQH project is located in the new offices since April 1, 2018 at the address: Tirana str. Prime Residence, C 4/3 Entrance D, Floor 6, Flats no. 16, 17 & 18, 10000 ...
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World Health Day 2018
The World Health Day is a global health awareness day celebrated every year on 7 April. The theme of World Health Day is: Universal health coverage: everyone, everywhere. This ...
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Launch of health education campaign on risk factors for diabetes and hypertension
On Friday, 16 March 2018 was the launch of a 6-week health education campaign to inform the public about the ...
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Delivery of primary health care equipment will improve the quality of patient care
On Tuesday 13th March 2018 Mr Imri Ahmeti, Mayor of Lipjan Municipality, received the final installment of basic ...
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Switzerland launches its Cooperation Strategy Kosovo 2017-2020
On the occasion of the visit to Kosovo of the Deputy State Secretary of the Federal Department of Foreign Affairs, Krystyna Marty Lang, ...
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Meeting with stakeholders for service packages
In December 2017, a meeting with stakeholders was organized to update them on the implementation of the service packages. During the meeting, the AQH ...
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Distribution of PHC Equipment
For the last few weeks, we have been delivering basic PHC equipment for 81 facilities in all 12 project municipalities and on the 6th December 2017 we handed over the ...
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Providing basic PHC equipment for 81 MFMCs and FMCs
Since the beginning of this year AQH has been working on the procurement of basic PHC equipment for all 81 facilities supported by the project. The ...
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Second Workshop on Integrated Care
On November 2017, Dr. Viktoria Stein held the second workshop with the WG members and key stakeholders to present the draft integrated diabetes care model and receive ...
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Opening ceremony of Family Medicine Center (FMC) in Vushtrri
The Municipality of Vushtrri with the support from other donors and health authorities in Vushtrri have constructed a new FMC in the ...
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Joint Peer Review activity with Health for All (HAP Project) in Albania
During 5-8 November 2017, AQH project organized a joined activity with HAP Project in Albania to improve the quality management ...
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Developing a Community Score Card for Lipjan Municipality
On 5th October 2017 Paula Valentine, an international expert from Save the Children, facilitated a one-day workshop at the Hotel International ...
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Second Regional Conference on Health Education and Health Promotion – Health Promotion and Education: Best Practices
The conference, hosted by the National Institute of Public Health (NIPH) in ...
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Quality Management coaching sessions in 2 project Municipalities
As a part of the implementation of quality management tools, AQH organized two training sessions in March and May 2017 for managers of ...
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Functionalization of Health Resource Centers in 12 MFMCs
Directors of 12 MFMCs along with AQH project have identified the locations for functionalizing the Health Resource Centers (HRCs) in 12 MFMCs of ...
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Review of Complaints Management
One under-pinning principle of the project approach is that enhanced citizen-state interactions can lead to public service improvement. Across its different ...
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Obnova Centara za obuku porodične medicine
Kao kontinuirana podrška Centru za razvoj porodične medicine (CRPM), KDZZ sprovodi manju rehabilitaciju, uključujući pružanje opreme za obuku i inventar ...
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Supportive Supervision Model in 5 Municipalities
As a part of quality improvement activity, AQH supported the development of the Supportive Supervision model in participation with Quality Coordinators ...
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Support of the 5th International Conference on Family Medicine in Kosovo
AQH project supported Center for Development of Family Medicine (CDFM) for 5th International Family Medicine Conference during ...
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Finalization of 1st round of Quality Improvement Projects (QIPs)
In September 2017, first round of Quality Improvement Projects (QIPs) was completed. Finalization of these projects was longer than ...
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Action Plans on Service Packages
Since we completed the Rapid Assessment in June 2017 the MFMC directors from 4 service package municipalities have been working with AQH project to review the findings ...
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Second Round of Management Training
Following evaluation of the first round of Management Training, the second round of the training is being delivered for the 55 second level managers (28 female and ...
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Developing an Integrated Care Model for Fushe Kosova
AQH project is working on piloting an Integrated Care intervention in the Municipality of Fushe Kosova. The working group (WG) at municipal level is ...
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Refurbishment of Family Medicine Training Centers
As a continuous support for Center for Development of Family Medicine (CDFM), AQH is conducting minor rehabilitation, including provision of training ...
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Finalization of clinical audits
Between June and September 2017, AQH contracted two local experts to mentor Quality Coordinators from 12 project municipalities in implementing Clinical Audit on the use ...
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Service Package Working Group
As part of our ongoing work on the implementation of Service Packages, a Working Group has been established to oversee the different components of work. This Working Group ...
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Inauguration of the pediatric services in MFMC Lipjan
Local media from the Municipality of Lipjan published the inauguration of the pediatric services within the MFMC of Lipjan as part of Quality ...
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Meeting with Diabetes Association of Kosova
Because the project has a particular interest in improving the quality of diabetes care, the AQH team met with the Board of Diabetes Association on 7 July ...
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Integrated Care Round Table
Following from the AQH International Conference ‘Moving Towards Integrated Care in Kosovo’ held during February 2016, a round table was organized with the main ...
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AQH presentation at the 22nd WONCA Europe Conference in Prague, Czech Republic
The 22nd WONCA Europe Conference entitled ‘Growing together in Diversity’ was held from June 28- July 1, 2017 in ...
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Certification of training participants
As part of continuous trainings for capacity building organized by AQH project, all training participants receive Certificates of attendance. So far, all training ...
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Educational sessions with community for Immunization
Considering that AQH project aims to increase the use of primary health services by all Kosovo citizens including socially vulnerable populations, a ...
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Clinical Audit Workshop
As part of Outcome 2 activities for continuous quality improvement, a clinical audit workshop was held for Quality Coordinators from 12 project Municipalities. The workshop was ...
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Participatory Evaluation of Outcome 2 Activities
A participatory workshop to evaluate Outcome 2 activities that have taken place so far was held with Directors of DHSW, Directors of MFMC from 12 ...
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AQH support for development of Clinical Practice Guidelines (CPGs)
During the year the project has continued to support the National Committee for Clinical Practice Guidelines (NCCPG) and the working ...
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Training on ‘Communication and Counselling’
During June 2017, a national consultant- Dr. Yllzim Dyla who is a Master Trainer for Family Medicine, continued to provide training sessions on ...
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Training on Infection Prevention and Control Measures
The project’s Quality of Care study showed that infection prevention and control measures needed to be strengthened and in response to this, AQH ...
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Meeting with Trainer of Trainers (ToTs) for Management Training
Upon finishing of the first cycle of Management Training where senior managers and ToTs from 12 project Municipalities were trained, AQH ...
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Integrating Health Education/Health Promotion (HE/HP) as part of the Service Packages
An international expert, Paula Valentine from Save the Children UK, has continued to work with AQH to develop a ...
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Rapid Assessment for implementation of Service Packages
During May-June 2017, a Rapid Assessment of the capacities of service package facilities was conducted by 2 national consultants. This assessment ...
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Training on Service Packages
During May-June 2017, Dr Elmir Tarani, Master Trainer for PHC, continued to deliver further rounds of training on ‘Introduction to Service Packages’ for staff in the ...
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Participatory workshop for Service Packages
As part of project activity to support the implementation of service packages in 4 pilot Municipalities (Gjakova, Mitrovica, Vushtrri and Malisheve) a ...
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Support to PRAK
Since the start of the project AQH has been working closely with PRAK Patient Rights Association of Kosovo (PRAK) as they have an important role in advocating for a stronger ‘Patients ...
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Provision of basic equipment to implement HE/HP activities
AQH is working closely with 3 NGOs who are conducting health education and health promotion activities in our municipalities including ...
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Quality Improvement Projects (QIPs)
The project is continuing to work with our municipalities to look at ways of improving quality. Following the training on different aspects of Quality Management ...
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Training on Quality Management
A 3-day training on Introduction to Quality Management which is Module 6 of the Management Training was conducted by an international expert Mr. Calin Nicolae ...
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Training of PHC providers on Gender awareness and Social Inclusion
On 15th May 2017, Master Trainer for PHC Dr. Fevzi Sylejmani conducted a training on Gender awareness and Social Inclusion. This ...
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AQH participation at 5th International Public Health Conference, Albania, 2017
The 5th International Public Health Conference -“Behavioral determinants of health and disease in countries of the ...
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AQH presentation at the 17th International Conference on Integrated Care in Dublin, Ireland
Following the International Integrated Care conference in Prishtina organised by AQH in February 2017, Debra ...
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Training on Management, Leadership Partnership in PHC
AQH Team Leader, Debra Stevenson conducted a 2-day training on ‘Management, Leadership and Partnership in PHC’ to Directors of MFMC, DHSW and ...
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Study visit on Complaint Mechanisms in Ankara, Turkey
At the request of the Ministry of Health the AQH project supported a group of 8 participants to attend a study visit on Complaint Mechanisms from ...
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Update meetings with Mayors from project municipalities
In April 2017 the AQH Team Leader and Deputy Team Leader undertook a series of individual meetings with the Mayors/Deputy Mayors from the ...
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Development of Health Education/Health Promotion Standards
In March 2017 Paula Valentine, an international expert from Save the Children UK, worked with NIPH to design a participatory workshop to ...
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ToT training on Gender Awareness and Social Inclusion
Dr Leah Bohle from Swiss TPH provided a further training session for those people who are identified as potential trainers for the Gender Awareness ...
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International Conference: ‘Moving Towards Integrated Care in Kosovo’
The international conference on 15th of February introduced participants to the concept of integrated care as a mechanism for ...
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Workshop with Expert Panel: ‘Moving Towards Integrated Care in Kosovo’
The Agenda for the workshop on the 16th of February was designed so that a number of key stakeholders from amongst the ...
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Training on Continuous Quality Improvement – External and Internal Mechanisms
As one part of our training programme on Quality Management, Dr Manfred Zahorka from Swiss TPH provided a short training ...
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Training on Service Packages
During February and March 2017 Dr Elmir Tarani, Master Trainer for PHC, provided a number of training sessions on the ‘Principles of Service Packages’ to introduce the ...
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Module 1 Management Training Programme – Finance Management
Patrick Hanlon from Swiss TPH conducted the first module of the AQH Management Training Programme in February 2017. The 2-day training, ...
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International Procurement of Basic PHC Equipment
To improve the quality of PHC services the AQH is providing basic PHC equipment for all MFMCs and FMCs in the 12 project municipalities. In previous ...
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How to Plan Successfully: Priority Setting, Resource Allocation and Strategic Project Planning
In order to strengthen planning capacities of the DHSW and MFMC directors, a 7-day training course “How ...
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Capacity building for Patients Right’s Association of Kosovo (PRAK)
During December 2016, AQH provided 3 training sessions for PRAK in line with their capacity building plan. The training module on ...
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Introduction to Service Packages
On December 12th PIU invited senior managers from selected Municipalities to a presentation on service packages. Senior managers from the 4 Municipalities where the ...
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Collaboration with Health for All Project Albania
PIU staff undertook a short two-day visit to Tirana in order to collaborate with our colleagues on the SDC-funded Health for All Project (HAP) in ...
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AQH support to the National Committee for Clinical Practice Guidelines (NCCPG)
At the request of the NCCPG chairman, AQH supported a three-day training programme on the methodology of drafting ...
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Medical Records Working Group
Following a request from MoH, AQH supported the WG responsible for revising medical records. The meeting took place on 6th of December at CDFM with a total of 15 WG ...
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Patient’s Right Division MoH- Round Table Meetings
In order to promote the Ministry of Health patient’s complaints telephone hotline, AQH agreed to support the Patient’s Rights Division to ...
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Communication and Counseling training
The project’s Quality of Care study included an assessment of communication and counseling skills used during clinical consultations and recommended that this is ...
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Gender Awareness and Social Inclusion training
Considering that one of the components of AQH project is to deliver quality services that respond to communities’ needs, including those of vulnerable ...
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Evaluation of Quality Improvement Projects (QIPs)
The QIPs proposals developed by the Municipalities were evaluated during a series of field visits that took place between the 14th and the 26th of ...
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Capacity building for Patients Right’s Association of Kosovo (PRAK)
During 27-29 October 2016, AQH project organized a 3-day training on Project Cycle Management (PCM) for PRAK delivered by Dr. ...
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Designing Quality Improvement projects
Dr. Manfred Zahorka from Swiss TPH provided a 2-day training to help PHC managers design Quality Improvement Projects (QIPs) for implementation in their ...
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